Case study: Harrow Green

Award winning removal specialists, Harrow Green have been taking advantage of Lead-In Research's services to find opportunities they potentially would have missed.

Harrow says Lead-In Research's business leads have definitely aided their success, and have played a pivotal role in their marketing strategy for a number of years. Renowned for being industry leaders in their field, Harrow Green have won five prestigious partnership awards, including one for their innovative training centre.

Harrow Green provide a complete commercial mover service, offering removals and IT relocation, storage, records management, office interior design, fit-out and furniture supply. They began trading in 1983, offering a commercial and domestic moving and storage service, and today Harrow Green leads its sector offering an unparalleled service within their marketplace.

Although Harrow's relationship with Lead-In Research goes way back, occupier/mover data specialists Lead-In Research were taken over by United Business Media back in November 2010, becoming a sister company to Barbour ABI. The Lead-In Research team track and enhance contact data for businesses looking to supply a product or service to the refurb/relocation/office expansion markets.

Chris Shaw, from Harrow Green says: "We've been expanding our operations for 25 years now, so it seemed natural to look into other avenues to find work - without being too resource heavy for us."

"We were users of the original Lead-In Research service and the difference now is phenomenal. We're extremely impressed by the level of information on the new online system. The geographical coverage on offer matches our own national service offering, enabling us to target new business opportunities really effectively."

"Being able to access our leads online has saved the sales team valuable time when researching upcoming projects. The quality of the project information provided enables us to access a significant amount of opportunities across the country."

"We are thoroughly pleased with the training and support available since we have renewed. Having a dedicated account manager to answer our queries any time is a valuable addition to the original service we were receiving."

Vergo (Vaughan Ergonomics Limited)

As the leading provider of business contact data, Lead-In Research is proud to be working with office furniture specialists, Vergo. Providing office interior solutions throughout the UK, Vergo is renowned for its excellent quality furniture, and having a dedicated management team with over 30 years experience.

With a portfolio that offers a total office solution; desking, ergonomic seating, storage, screens and interior refurbishment. Vergo can provide everything for a modern office environment.

Simon Vaughan, Managing Director from Vergo, says: "We've been a Lead-In Research client for three months, and the reason we engaged with LIR was because we needed an accurate and cost effective source of leads to feed our telemarketing team to enhance their conversion rates."

"The quality of your data, accuracy of project information and delivery timelines are all excellent. We use your online system, Evolution – it's perfect for segmenting and extracting the right project data to tender for new business."

My account manager has been very helpful from the point of initial contact. We haven't had any training (although it was offered on a number of occasions) as the system is very user friendly.

"I would definitely recommend other companies to try Lead-In Research, not just because of the quality of the projects available, but also because the service is first class."

Case study: HCS Business Interiors

Lead-In Research identify businesses who are looking to move, or are upgrading their premises. This data then allows a proactive new business approach from any companies in the service sector or construction industry who need to target occupier information.

Here at Lead-In Research, we are very proud that we always go that one step further to provide excellent business opportunities to our customers, as well as providing industry-leading after care service levels. It’s always nice when a customer recognises this though, and we thought we would share what HCS Business Interiors have recently said about us:

HCS Business Interiors is a Scottish based company who specialise in interior design consultancy and the supply and installation of furniture to Higher Education Institutions, Government buildings and private companies throughout Scotland and the UK.

With over 20 years experience HCS guarantee’s long-life products and on-going support covering; furniture supply and installation, move management and managed warehousing, in-house, design and space planning, and storage auditing.

HCS Business Interiors have been benefiting from our project data for just under a year now, and Morag Brown, Telemarketing Manager of their Glasgow branch is keen to tell us why they chose Lead-in Research for their lead provision service: “I have now been using Lead-In for eight months and I can honestly say they are the best yet.”

“The information I receive on the leads is second to none. As well as the details on the project, they not only give you the Architects name but also the person dealing with it, which in many cases is my first point of contact, so this is a great time-saver for me.”

“I would also like to add that the customer service is first class, any problems or questions are dealt with immediately in a friendly and confident way.”

“I use the data by telephoning the client and also the architect to find out who will be specifying the furniture and introduce them to HCS, hopefully with an appointment. The quality is first class and the best lead generation tool I have ever used.”

“My brief is to get appointments for our sales people to go in and talk to the clients about the services we have to offer and because of the information given, my success rate is very high. I would recommend Lead-In as it is the best I have come across.”

Case study: Express Vending Limited

Here at Lead-In Research we identify businesses who are looking to move or are upgrading their premises. This data then allows a proactive new business approach from any companies in the service sector or construction industry who need to target occupier information. Because of our prominence in this marketplace, we have recently added Express Vending to our ever-growing customer base.

Andrew Jones, Marketing Manager of Express Vending Limited was keen to share his thoughts about us, explaining why they chose Lead-In Research for their lead provision service.